FULL TERMS AND CONDITIONS
updated 26 Aug 2007Please read this document carefully.
These terms and conditions cover:
- The following terms and conditions are between you 'the customer' and me, the website 'developer'.
- The term 'developer' refers to Joanna Craig - Web Design.
- These terms cover both direct Joanna Craig customers and any third party customers serviced through another source.
- The developer reserves the right to revise its policies at any time.
Quotations
Any work requested will be quoted for and details provided to you in a written document. A request for any new work will cover the work requested only. Any additional work requested that is beyond the scope of the original quote will be additionally chargeable at £25.00 per hour. Upon completion and acceptance by you, the websites/products will be considered defect free and complete.
Cancellation
Cancellation for any work on websites/products must be received in writing, at which point payment for all work completed up to that time will be immediately billable.
Website and product content
- Any supplied websites/products are not for sale, lease or hire to any third party except with written permission of the developer.
- The developer will accept no liability for damage, loss or injury arising through use, non-use or misuse of any websites/product or service.
- It is the responsibility of the customer to address any copyright issues on all images and text supplied by them to the website developers for the production of websites/products. The developer does not accept liability for any breach of copyright as a result of images and text supplied by customer or sourced for customer.
- All proprietary designs and copyrights remain the intellectual property of the developer. The customer is provided the exclusive rights to use any websites/products provided.
- The backup of all website content, including but not limited to the following - web pages, images, files, databases - is the responsibility of the customer. The developer will provide FTP access, and database backup functionality from within individual website products where available.
Payment Terms
Payments terms, unless stated in individual quotes are 7 days from date of invoice. Late payment on any web related products may result in a temporary suspension of full web hosting / mail services until settlement of account.
Customer Privacy
The developer will respect the privacy of customer data and operations at all times, both during and after completion of the project.
Product Ownership
All goods and services including the website/product will remain the property of the developer until full and complete payment has been received on all outstanding balances.
Website Link
All websites will have a small link to Joanna Craig Web Design website at the base of each page.
Search Engine Optimisation
Every attempt will be made by the developer to achieve the highest possible ranking in search engines with the information as supplied to us at the time of the site going live. However we cannot ultimately be held responsible for this as it is often dependent on a combination of elements, which we do not have complete control over e.g. links to your website from other websites. We will offer guidance on these and work with you to achieve the best results.
Summary
The customer agrees that it shall defend, indemnify, save and hold the developer harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against the developer, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless The developer against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with the developer's and host's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from the developer's and/or host's server.
Disclaimer
The developer will not be responsible for any damages your business may suffer. The developer makes no warranties of any kind, expressed or implied for services we provide. The developer does not back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, The developer cannot guarantee to be able to replace lost data. The developer disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by the developer and its employees. The developer reserves the right to revise its policies at any time.
These terms and conditions shall be governed by the law of England.
