July 21, 2023

Customer reviews on websites and how they can help

Best Practice, Design and DevelopmentBy Joanna Craig July 21, 2023

I often suggest to clients to include reviews or testimonials on their websites. I think it is a good way of showcasing your talents, ethos and how you work with customers. At the time of writing this, my Testimonials page is in the top 5 most viewed pages for my website along with my Homepage…

Google Rating

5.0

Based on 33 reviews

Joanna Craig Website Design

5.0

review us on See all reviews

Aneta Fulawka-Baczmanska

1720585843

Excellent service! It was absolutely the right decision to choose Joanna Craig for creating our new company logo and website. Website looks exactly as we wanted, and the whole service was provided at a very good price.We highly recommend her service to others!

Louisa Denby

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Joanna has been nothing but helpful. She designed a fantastic website for us - exactly what we wanted - and also organised a new logo, which was equally exactly what we wanted. Cannot recommend highly enough.

Ruby

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I absolutely love the website Joanna created for me. Joanna translated the vision I had into reality, designing a clean, clear, engaging and impactful website that aptly presents my tribute band. Joanna guided me through the best content to use of both imagery and text, and laid it all out perfectly. Such a pleasure (and fun) to work with, Joanna really took the anxiety out of the whole process. I would highly recommend working with Joanna for your website.

Bob Mason

1706803857

Jo&Co have ably supported our website for many years.Jo Craig's awareness of what makes a website clear, friendly and engaging has helped us enormously.Her knowledge of how websites work means that we efficiently and effectively keep our visitors and potential new visitors well informed and enthusiastic to visit us.Her patient, responsive troubleshooting both relieves the panic we feel when problems occur and also keeps our website availability percentage very high.All in all, an excellent and professional organisation to work with.

Emma Jarvis

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I am really pleased with my new website. Jo has been amazing to work with. Nothing has been too much trouble. She is very professional and an expert in her field.

Ken

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Absolutely delighted with the website Jo has designed and built for my company - Aurora Forensic Consulting Limited t/an Aurora Insight. Very clear that from the outset, Jo throughly understood our brief and developed a site that clearly reflects the company's ethos and image. We've really enjoyed working with her and looking forward to drawing on her expertise as we grow our business and expand the website accordingly. Five well-deserved stars. Ken Roberts. Technical Director.

Rob Webb

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I have been very pleased with the website and logo design service that Joanna has offered us. Joanna is very approachable and explains the entire process in a clear, efficient and step by step process. Joanna is quick to respond and always very helpful. I would have no hesitation in recommending Joanna Craig Website Design.

Sue Gilbert

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Joanna has transformed my dated web site into a web site with wow factor. It really represents my business with style and is clear and clever in how it communicates information. She is super organised, and every step is so clearly explained with help where needed.The new site is up and running without fuss or inconvenience....I'm so delighted, thank you Joanna!

Jan Matthews

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I have been a client of Jo’s for over 6 years and cannot fault her professionalism, communication skills and efficiency in hosting my 2 websites. She has just completed a merger of these sites and has done so with an amazing eye on existing theme and style around how they should be integrated - whilst equally, clearly demonstrating the different strands to my business. The process lasted a week as quoted, and at no point has my online presence been disturbed. I am beyond delighted with the result and would recommend Joanna Craig Website Design as a go to without hesitation.

Emma Mackenzie

1666986630

Highly recommend Joanna. She has made the whole process seem less daunting and has been great at explaining each stage step by step.Very grateful for all of her help in developing my logo and website!

Anthony White

1661351467

We have a beautiful website fit for purpose up and running in no time at the right price. What more could one ask for?

Benjamin Ousey

1652691290

We had Joanna build the website for our clinic and from the outset she was a pleasure to work with. We are delighted with the finished website and we can highly recommend her services.

Miriam Ross

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Joanna created an incredible new business website for our company Paul Rowles Kitchens. She made the entire process super simple and was amazingly efficient, responsive and intuitive to our requirements making a daunting task a delight. And the results are just perfect!! We love our new site and so do our customers from the amazing feedback we’ve received since! Thanks Joanna!

Sue Webb

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It was an absolute pleasure to work with Joanna.She created two 'sister sites' for me, based on old existing sites - and modernised them both beautifully with brand new Wordpress sites.She listened carefully to what I wanted at all times, acted on feedback, made valuable and professional suggestions and worked speedily and efficiently.She responds to emails quickly and answers her phone in person!!!I'm delighted with both sites and I'm looking forward to continuing to work with Joanna as I feel I have someone who cares about my work and will look after the techhie side of things for me in the future.Really good value for money, generous with her time and care and highly recommended.

Lorrie Goodlad

1625496643

Joanna made the process of creating my first personal business website really really easy! I highly recommend Joanna Craig Website Design because my deadline was met and the cost was competitive. Plus, there was a lot of advice along the way on how to make everything come to life, what I needed to do, and then how to manage the site into the future.

JMB Clinical Massage

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Joanna instinctively knows how I want my website to look. She combines professionalism with approachability and friendliness. I am over the moon with the end result. I highly recommend.

Frazer Gollop

1618578422

We had Joanna complete redo our website from start to finish and she has done a great job. Extremely helpful and is willing to help as much as she can. Would definitely recommend. Thanks Joanna.

Nick Lowe

1611058341

Joanna did a fantastic job in redesigning my company website, and was very responsive and pro-active throughout the whole process.

Claire Crosbie

1610554199

Joanna built my website for Direct Oven Cleaning, I am extremely pleased with the website, very simple to use and looks stunning. Joanna was very professional throughout and took time to explain everything along the way answering all questions I had quickly and promptly, if you are looking at having a website built then look no further.

Nicolette Hayers

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Joanna Craig has recently completed a website project for my sports massage therapy business and I can highly recommend her services. Joanna made a daunting task very achievable with her expert guidance that was easy to understand. She guided me through the entire process and I am so pleased with the end result. I now have a professional website to be proud of that is fully optimised. Thank you!

peter Brown

1601028960

We needed a revamp of our site band asked Joanna to see what she could do for us. We had many discussions and ideas. Joanna then set to work and in a short period she had put forward he proposal. She had obviously listened to what we required and we made no amendments. We are elated with her work and would recommend her to anyone. Thank you Joanna.

Lilac and Lace Floral Design

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Joanna recently redesigned my website to help elevate my brand.She created my initial website over 3 years ago and was excited to design something super special for where my business is now. Joanna is an absolute pleasure to work with, has great communication and a fabulous eye for detail.Joanna immediately new what I wanted and needed, and her design is everything I had ever hoped for and more. From highlighting the very best of my work, to the ease of client navigation and most importantly encouraging me to include all my amazing customer testimonials. I cannot recommend Joanna highly enough.

Paul Crosbie

1585309481

Well what can I say about Joanna Craig Website Design :)Joanna has built plenty of web sites for me over the years and has just built another two for me.She always understands what you want and how you want it doing and gets it done first time spot on. Along the way she will offer you her expert professional advise to ensure the very best results for your web site.In addition to this she is always on the end of an email or a phone to answer your queries instantly.HIGHLY RECOMMENDED

Helen Godbold-Eade

1582366081

THANK YOU. Having a new website designed and built is usually such a stressful process, but with your incredibly efficient approach, it’s been a very smooth and stress-free process. You very quickly understood the image I wanted to portray, and you’ve delivered that better I could have hoped. Will be very happy to recommend you to others!

Andrew Chamberlain

1580778529

Joanna's creativity, technical expertise and knowledge and overall professionalism is outstanding. I highly recommend her.

Adam Lovejoy

1569598264

Another website refresh completed.This is the 3rd one Joanna has done for us and as always it was delivered on time and budget. Response from our customers has been terrific with increased traffic and interaction.Thanks Joanna.

Bill Samuel

1561304033

Joanna Craig was recommended to me by one of her other clients. Her service was excellent. She interpreted my brief perfectly, her initial design was spot-on and needed no tweeking and she responded to my questions promptly and helpfully. I recommend her without hesitation.

Ali Clarke

1547545045

Excellent professional service. I’ve engaged Joanna Craig’s website services for almost 10 years for different projects & never fail to be impressed with her design flare & technical knowledge. Her first class communication skills & proactive support mean I have no hesitation in recommending Jo.

Emma Sharman

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Joanna is great to work with. She provides clear information and communicating with her is very easy and straightforward. I had an idea of what I wanted my new website to look like, but Joanna provided some helpful suggestions which I believe improved the outcome. I worked with her remotely and I found this process worked really well.

Ben Targett

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Joanna built my existing website in 2018.From the initial contact, through to the odd question I have had since the project was completed, nothing has been too much trouble.The website looked and more importantly worked fantastically and was great value for money.

Christopher Woodhead

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Joanna Craig Website Design created the website for The Buckingham Literary Festival. From the outset the site worked perfectly and provided all the functionality we needed. The build process was carried out with great efficiency and all communications were answered swiftly and helpfully with an understanding both of what we wanted and what was possible. I would have no hesitation in recommending Joanna.

Debs Coxall

1546874605

I would highly recommend Joanna Craig, easy to work with efficient and very supportive at all times. We have used Joanna twice now and would not hesitate to use again.

Croft Design

1546872383

Joanna was very helpful from start to finish, despite our vague brief. Her communication and support have been superb throughout.